What are your shipping policies?
Shipping is FREE within the continental United States. We ship via UPS, FedEx, or Common Carrier. Sorry, we are not accepting orders for shipment outside of the United States. Shipping costs to Alaska and Hawaii are extra. CLICK HERE FOR MORE DETAILS

What are your payment terms?
Everything must be paid for before it ships via credit card (We accept Visa, MasterCard, American Express, and Discover) or checks and money orders. Checks and Money Orders have to clear before the product is shipped.

What if I don’t like my rug after I receive it?
You are covered by our 15 Day Return Guarantee. CLICK HERE FOR MORE DETAILS

What if I find a rug at a lower price somewhere else?
You are protected by our Lowest Prices of It’s Free Guarantee. CLICK HERE FOR MORE DETAILS

Are all of your rugs high quality?
Yes. All our rugs are authentic originals and are covered by a Manufacturers Warranty.

How long does it take for a rug to arrive at my door?
It usually takes 2-6 weeks to receive your rug. Custom orders may take longer to arrive.